Privacy Policy

Josephs Hair Salon T/A YILDIZ LIMITED


Background

Josephs Hair Salon T/A YILDIZ LIMITED understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website www.joseph-hair.co.uk (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.


1. Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:

  • “Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below.

  • “Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003.

  • “personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the UK GDPR.

  • “We/Us/Our” means Josephs Hair Salon T/A YILDIZ LIMITED, a company registered in the United Kingdom.


2. Information About Us

2.1 Our Site is owned and operated by Josephs Hair Salon T/A YILDIZ LIMITED.
2.2 We are a provider of hair and beauty services.
2.3 Our Service involves the storage of data about a company or individual. That data can include personal information as outlined in Clause 5.
2.4 Our Data Protection Officer can be contacted by email at mail@joseph-hair.co.uk.


3. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.


4. Your Rights

4.1 As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:

4.1.1 The right to be informed about Our collection and use of personal data;
4.1.2 The right of access to the personal data We hold about you (see section 12);
4.1.3 The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
4.1.4 The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
4.1.5 The right to restrict (i.e. prevent) the processing of your personal data;
4.1.6 The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
4.1.7 The right to object to Us using your personal data for particular purposes; and
4.1.8 Rights with respect to automated decision making and profiling.

4.2 If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

4.3 For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.


5. What Data Do We Collect?

Josephs Hair Salon T/A YILDIZ LIMITED may collect personal information directly from You when You:
5.1 Register to use the Service;
5.2 Book an appointment online or in person;
5.3 Use our services;
5.4 Contact our team;
5.5 Visit our Site.

The information we collect may include:
5.6 Name;
5.7 Contact information such as email addresses and telephone numbers;
5.8 Demographic information such as postcode, preferences, and interests;
5.9 IP address;
5.10 Web browser type and version;
5.11 Operating system;
5.12 A list of URLs starting with a referring site, your activity on Our Site, and the site you exit to;
5.13 Appointment details (through our booking system, SalonIQ);
5.14 Payment transaction details (processed by Stripe – we do not store card details);
5.15 Communications preferences for SMS and email reminders or marketing.


6. How Do We Use Your Data?

6.1 All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected.

6.2 Our use of your personal data will always have a lawful basis. Specifically, We may use your data for the following purposes:
6.2.1 Providing and managing your bookings and appointments;
6.2.2 Providing and managing your access to Our Site;
6.2.3 Personalising and tailoring your experience on Our Site;
6.2.4 Supplying Our services to you;
6.2.5 Processing secure payments via Stripe (we do not store card details ourselves);
6.2.6 Sending SMS and email appointment reminders, confirmations, and marketing (you may unsubscribe or opt-out at any time);
6.2.7 Replying to emails or messages from you;
6.2.8 Market research and service improvement.

6.3 With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by SMS or email with information, news and offers on Our services.

6.4 Third parties whose content appears on Our Site may use third party Cookies. Please note that We do not control these third parties, and advise you to check their privacy policies.

6.5 You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.

6.6 We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.


7. How and Where Do We Store Your Data?

7.1 We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
7.2 Your data will only be stored in the UK.
7.3 Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.


8. Do We Share Your Data?

8.1 We may contract with third parties to supply services to you on Our behalf. These include:

  • SalonIQ (for appointment bookings and salon management).

  • Stripe (for secure payment processing).

  • SMS/email providers (to send reminders and marketing).

8.2 We will take all reasonable steps to ensure that your data is handled safely, securely, and in accordance with your rights.

8.3 We may compile anonymised statistics about the use of Our Site.

8.4 In certain circumstances, We may be legally required to share certain data held by Us, including your personal data, for example, to comply with legal requirements, court orders, or governmental authorities.


9. What Happens If Our Business Changes Hands?

9.1 We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant, be transferred along with that part and the new owner will be permitted to use that data only for the same purposes.


10. How Can You Control Your Data?

10.1 You may be given options to restrict Our use of your data. In particular, you can opt-out of receiving emails and SMS marketing from Us by unsubscribing using the links provided.
10.2 You may also use services such as the TPS, CTPS, or MPS to reduce unsolicited marketing.


11. Your Right to Withhold Information

11.1 You may access Our Site without providing any data at all. However, when placing an order or booking, you will be required to submit certain data.
11.2 You may restrict Our use of Cookies.


12. How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by Us. Please contact Us at mail@joseph-hair.co.uk.


13. Our Use of Cookies

(unchanged from original, covering consent, necessary cookies, disabling and deleting options, etc.)


14. CCTV Policy

We operate CCTV in our salon premises for the purposes of security and safety.

  • CCTV footage is stored securely.

  • Footage is retained for 14 days (2 weeks) only.

  • After this period, it is automatically deleted unless required for investigation of a security or legal matter.


15. Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at mail@joseph-hair.co.uk.


16. Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.